If for any reason you're not happy with any of the items in your package, you can return them by sending them back to us.
For swimwear purchased online you have
- 14 days for Australia and New Zealand orders
- 31 days for all other countries orders
from receipt of your order to exchange/refund garments provided they have not been worn or washed, and have all of the garment tags and hygiene stickers intact. Please make sure that swimwear is only tried on over your underwear.
Once we receive your returned parcel, we will inspect and process the items within 48 hours to ensure you receive your refund/exchange as quickly as possible.
In all cases, the items returned must be in their original condition. Any item in unsuitable condition will be sent back to you.
Any refund will automatically be issued to the card used to make the original purchase.
WARNING: In the interests of hygiene, we may refuse returns of items where it's obvious that this hasn't been done.
Please fill out the form below with your:
- Your name
- The product(s)
- Reason for return
- Are you wanting a to refund or swap
- Contact details